Completed Tech Returns

As a MSL Agent, you have the ability to review completed Tech returns based on the date and time.

Navigate to Completed Tech Returns
Understanding Completed Tech Returns

Select a completed return card to view the return TMS/TMP number, part information, Technician signature, and MSL signature.

*Users have the ability to search all completed tech returns by TMS/TMP number.

Understanding Completed Tech Returns

Based on the TMS/TMP number, each completed return will show the following:

*Users have the ability to export the return details to the device in use.

Select a user guide to download

Forward Logistics Full Guide

Reverse Logistics Full Guide

Customers with an urgent need after normal business hours please contact 866-775-4438 for service.