Assign a Contractor

National/Regional Managers have the ability to search database by Site ID, Kit SAP,
BAT BOM ID, Company, & Asset Tag.

Choose ‘Assign a Contractor’ from the home menu

Click on “Assign a Contractor” from the home menu.

Assign a Subcontractor home page

As kits are assigned to a CM from a T-mobile PM, they will populate in the ‘Unscheduled for Pick-Up’ table. Here, CMs have the option of assigning these to another contractor for management. Assign a Contractor is NOT required. Default assignment is your own company.

Assign a Subcontractor home page

As kits are scheduled for pick-up, they will populate in the ‘Scheduled for Pick-Up’ table. Here CMs can monitor pick-ups that have been scheduled. The Completed Pick-Ups table populates in order of most recent pick-ups that have been completed. To see the full history of completed pick-ups, select ‘See All’.

Assign a Subcontractor home page

Clicking ‘confirm’ triggers an email alert to the assigned company with an embedded link to schedule the pick-up. The email will go to EVERY USER at the assigned company and will copy the individual CM who assigned the material.

CMs have the ability to change assignment BEFORE material is scheduled by repeating the assignment process (choose another company via the dropdown and confirm the assignment).

Assign a Subcontractor home page

Below the ‘Unscheduled for Pick-Up’ table is a ‘Scheduled for Pick-Up’ table. This shows ALL pick-ups that are scheduled using the CMs CATS Code. Contractor is identified in the table as well as what material is scheduled.

View material packing slip details

Packing slip details include a pick information summary at the top, followed by a digital view of the packing slip. Details include:

SAP Code

Quantity

Schedule a Pick-Up

You must create an account and get approval first
before you are able to use the app

Navigate to Schedule a Pick-Up
Select material for pick-up

Select the kit(s) you would like to schedule.

Material can be selected individually or as a group. Required time to schedule the pick-up is based on the number of lines chosen with a max of 60 lines per hour.

(i.e. 50 lines requires 1 hour while 96 lines would require 2 hours).

Schedule the pick-up

Material must be scheduled at least 8 business hours in advance. This is to provide the MSL sufficient time to prep and stage your order. (i.e. you cannot schedule a pick-up on Feb 17 at noon for Feb 18 at 8am).

Required time to schedule the pick-up is based on number of lines chosen with a max of 60 lines per hour.

Confirm the pick-up

The confirmation screen provides a summary of information on the requested pick-up.

Confirming the pick-up will take you back to the home page.

Scheduled Pick-Up Confirmation

After confirming the pick-up information regarding a scheduled pick-up, you are taken back to the home page.


You will receive a confirmation toast at the bottom of the screen stating that ‘your pick-up request has been scheduled’

Authorize a Pick-Up

As a CM, you have the ability to authorize a contractor
to pick-up site kits.

Navigate to Authorize a Pick-Up
Select a pick-up to authorize

Select a pick-up that you would like to outsource.

Only material that has been scheduled can be authorized for pick-up.

Pick-up authorization is intended for Delivery Service Providers that do not need a view of your portfolio of work and DO NOT have a CATS Code with T-mobile.

Authorize a pick-up

Confirming the pick-up will take you back to the home page.

Authorize pick-up confirmation
After confirming the pick-up information regarding an authorized pick-up, you are taken back to the home page. You will receive a confirmation toast at the bottom of the screen stating that ‘Auth # has been authorized for pick-up’.

Generate Guest Code

You have the ability to allow guests to pick-up material
by generating a unique pick-up code. (Guests are contractors
that pick-up material but do not have an account within the app.)

Navigate to Authorize a Pick-Up
Select a pick-up to authorize

Select a pick-up that you would like to outsource.

Only material that has been scheduled can be authorized for pick-up.

Authorize a guest for pick-up
Enter guest email address
Guest pick-up confirmation

After submitting the guests’ email address you will receive a confirmation page stating that your request has been submitted.

Guest pick-up email

After the CM or GC submits the guests’ email address, the guest will receive an email providing the following information needed for pick-up:

Guest pick-up

Guests can access the application from the link provided in the guest code email. OR Select the ‘Guest Pick-Up’ link to begin the guest pick-up process.

Guest pick-up

Guests will receive a unique code via email. This code must be entered in order to complete goods acceptance as a guest.

Fill out Guest information

Fill out your personal information:

First and last name

Email Address

Phone number
Guest: Goods Acceptance

Please refer to the ‘Pending Pick-Ups’ section of this user guide for more information regarding Goods Acceptance instruction.

Guest: Goods Acceptance

After confirming the pick-up, you are taken back to the home page. 

You will receive a confirmation toast at the bottom of the screen stating that ‘Auth# has been confirmed and is now awaiting MSL Agent approval’.

Pending Pick-Ups

Pending Pick-Ups begins the ‘Goods Acceptance’ process. Goods acceptance must be performed by a person physically at the MSL with an active AIMS+ app account.

Navigate to Pending Pick-Ups

Upon arrival at the MSL, click on “Pending Deployments” from the home menu.
(Blue indicator represents the number of pick-ups pending in the app.)

Navigate to the Help Center

All pick-ups are in order by date with the most current date at the top of the page.
Each card represents a pick-up. All pick-ups have:

Select a ‘Material Card’ to begin review

Pick-up details are included at the top of the page and incldue the pick-up appointment date and time, the pick-up location, company authorized to pick-up (if applicable), and materials to review.

*All kits must be reviewed and approved to continue goods acceptance.

Approve all material

As material is reviewed and accepted, click the ‘Approve’ button. All pallets are identified by LPN with the material that is physically on that pallet listed under the LPN code in the app. The material line includes a description of the material, SAP code, and the quantity.

*Please review and approve all individual SKUs on the order. Non-assets may be approved in bulk but assets must be approved individually. Validate that the tag on the package matches the tag listed in the app. The tag listed in the app will be released to you upon completion of goods issue.

*Individual pallets are identified by LPN.

License Number
Approve all assets

Assets must be individually reviewed and approved. Asset tag listed in the app MUST match the physical Asset Tag on the box (see example below).

When the app integrates directly with CATS, this will trigger the physical transfer of the asset from Tellworks to you.

Asset Tag
Complete Review

Once a pallet is complete, a ‘green check mark’ icon will appear to notify you that all products on that pallet have been approved.

Note: Currently, only the capability to approve products are available in the app. If you have an issue, immediately begin to work with your local MSL agent and they will assist you to resolve the issue.

Complete Pick Authorization

Once a kit is complete, a green check mark icon will appear to notify you that all products on that kit have been approved, continue the approval process until all kits have been approved.

Once all kits have been reviewed, the ‘Next’ button will activate and turn blue. Click to proceed to the signature page.

Sign to complete goods acceptance

Goods Acceptance screen displays the user information (Name, Phone, & Email).

You will digitally sign for the material, replacing the physical signature on the packing slip. This will be stored as half of the digital handshake acknowledging acceptance and initiating the exchange of custody.

After signing, you will submit pick authorization (click the button) to Tellworks for Goods Deployment.

Confirmation of submission

This is a reminder that only half of the digital handshake is complete. Tellworks needs to deploy the items to complete the transaction.

Cancellation of Pick-Up

When a pick-up is cancelled, it will receive a status pill that the pick-up is in the process of being cancelled. When the pick-up is cancelled it will receive a ‘Cancelled’ status pill.

Cancellation of Pick-Up

After a pick-up has been cancelled, it will receive a status pill that the pick-up is in the process of being cancelled. The user can click into a card with the ‘Cancellation In-Progress’ or ‘Cancelled’ status pill for more details on the cancellation.

In-Progress Pick-Ups

In-progress pick-ups are reviewed by the GC awaiting deployment from the MSL Agent.

Navigate to In Progress Pick-Ups

Click on “In Progress Pick-Ups” from the home menu.

In Progress Pick-Ups Process

Click on the current in progress pick-up card.

*Pick-ups are viewable for all users with the same company name and CATS Code. (Ex: if employee X signs and approves the products, then employee Y can also see the in-progess pick-up).

In Progress Pick-Ups Process

Details remain in, ‘In-Progress Pick-Up’ until Tellworks deploys the material. Once deployed the pick-up will transition from in-progress to completed pick-ups.

Completed Pick-Ups

As a CM, you have the ability to review completed pick-ups based on the date and time.

Navigate to Completed Pick-Ups

Click on “Completed Pick-Ups” from the home menu.

Completed Pick-Ups Process

*Completed Pick-Up cards are available for two weeks following pick-up.

Completed Pick-Ups Process
Understanding Completed Pick-Ups

Users have the ability to export the deployment details to the device in use.

Invite a Subcontractor

As a CM, you have the ability to invite a subcontractor to sign-up for the app.

Navigate to Invite a Subcontractor

Click the menu from any page to pull out quick access to ‘Invite a Subcontractor’ and other features.

Select ‘Invite a Subcontractor’.

*Subcontractors can only be authorized for pick-up and are NOT available to the broader market. Inviting a subcontractor does NOT generate a new CATS code. Subcontractors cannot schedule materials.

Navigate to Invite a Subcontractor

Click on ‘Invite a Subcontractor’ to begin the process.

Invite a Subcontractor

Click on ‘Invite a Subcontractor’ to begin the process.

Selecting ‘Submit’ will complete the invitation process and take you to the confirmation page.

Confirmation of submission

After submitting your preferred subcontractors’ email address and markets, you will receive a confirmation page stating that your request has been submitted.

This confirmation indicates that an email with a unique URL has been sent to the subcontrtactor requesting them to register for an account.

*Users MUST have an active registered account before being authorized to use the app.

Selecting ‘Back to Home’ will take you to the home page.