Pending Shipments

Pending Shipments begins the ‘Goods Acceptance’ process. Goods acceptance must be performed by a person physically at the MSL with an active AIMS+ app account.

Navigate to Pending Shipments

Upon arrival at the MSL, click on “Pending Shipments” from the home menu.

Understanding Pending Shipments

All shipments are in order by date with the most current date at the top of the page.

Each card represents a shipment. All shipments have:

All shipments are in order by date with the most current date at the top of the page.

Each card represents a shipment. All shipments have:

Select a ‘Material Card’ to begin review
All material must be reviewed and approved to continue goods acceptance.

*If a shipment is late, the pick-up card will be outlined in red.
Select an ‘Auth #’ to begin review

Shipment details are included at the top of the page and include the following:

*All kits must be reviewed and approved to continue goods acceptance.
Approve all material

Authorization details are included at the top of the page and include the authorization number, site id, priority type, number of lines, technician name, vehicle id, and shipping company.

*A tracking number is assigned per LPN.
Approve all material
As material is reviewed and accepted, click the ‘Approve’ button. All pallets are identified by LPN with the material that is physically on that pallet listed under the LPN code in the app. The material line includes a description of the material, SAP code, and the quantity.

*Please review and approve all individual SKUs on the order. Non-assets may be approved in bulk but assets must approved individually. Validate that the tag on the package matches the tag listed in the app. The tag listed in the app will be released to you upon completion of goods issue.

*Individual pallets are identified by LPN.
*Individual pallets are identified by LPN.
Complete Review

Once a pallet is complete, a ‘green check mark’ icon will appear to notify you that all products on that pallet have been approved.


Note: Currently, only the capability to approve products are available in the app. If you have an issue, immediately begin to work with your local MSL agent and they will assist you to resolve the issue.

Complete Pick Authorization
Sign to complete goods acceptance
Reassign a Shipment

Select the ‘Search Service Material’ button to search for Service Material. Service material can be searched by TMS, TMP, or Confirmation #. Search will identify any order within the market.

Reassign a Shipment

Enter either TMS, TMP, or Confirmation #. The search results will identify any order within the market.

Reassign a Shipment

Select the shipment you would like to reassign. Reassignment will change shipment authorization to current user. Reassigning this shipment means you agree to perform goods acceptance for this order.

Reassign a Shipment

A confirmation popup will appear. Select ‘Yes’ button to begin the goods acceptance process for this shipment. Reassignment will change shipment authorization to current user. Reassigning this shipment means you agree to perform goods acceptance for this order.

Reassign a Shipment

Select a material card to begin material review. Shipment details at the top of the page will include the shipment appointment date and time, the shipment location, company authorized to shipment (if applicable), and materials to review.

Select a user guide to download

Forward Logistics Full Guide

Reverse Logistics Full Guide

Customers with an urgent need after normal business hours please contact 866-775-4438 for service.