Pending Pick-Ups

Pending Pick-Ups begins the ‘Goods Acceptance’ process. Goods acceptance must be performed by a person physically at the MSL with an active AIMS+ app account.

Navigate to Pending Pick-Ups

Upon arrival at the MSL, click on “Pending Deployments” from the home menu.

(Blue indicator represents the number of pick-ups pending in the app.)

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Understanding Pending Pick-Ups

All pick-ups are in order by date with the most current date at the top of the page.

Each card represents a pick-up. All pick-ups have:

*If a pick-up is late, the pick-up card will be outlined in red.

Select a ‘Material Card’ to begin review

All kits must be reviewed and approved to continue goods acceptance.

*If a pick-up is late, the pick-up card will be outlined in red.

Select a ‘Site Kit’ to begin review

*All kits must be reviewed and approved to continue goods acceptance.

CAPX vs Service Material
CAPX
Service (CHAT)
Approve all material

As material is reviewed and accepted, click the ‘Approve’ button. All pallets are identified by LPN with the material that is physically on that pallet listed under the LPN code in the app. The material line includes a description of the material, SAP code, and the quantity.

*Please review and approve all individual SKUs on the order. Non-assets may be approved in bulk but assets must approved individually. Validate that the tag on the package matches the tag listed in the app. The tag listed in the app will be released to you upon completion of goods issue.

*Individual pallets are identified by LPN.

(License Plate Number)
Complete Review

Once a pallet is complete, meaning all items are approved, a ‘green check mark’ icon will appear to notify you that all products on that pallet have been approved.

Note: Currently, only the capability to approve products are available in the app. If you have an issue, immediately begin to work with your local MSL agent and they will assist you to resolve the issue.

Complete Pick Authorization
Sign to complete goods acceptance
Confirmation of submission

This is a reminder that only half of the digital handshake is complete. Tellworks needs to deploy the items to complete the transaction.

Awaiting MSL Approval

Details remain in, ‘Pending Pick-Ups’ until Tellworks deploys the material. Once deployed the pick-up will transition from pending to completed pick-ups.

Reassign a Pick-Up

Select the ‘Search Service Material’ button to search for Service Material. Service material can be searched by TMS, TMP, or Confirmation #. Search will identify any order within the market.

Reassign a Pick-Up

Enter either TMS, TMP, or Confirmation #. The search results will identify any order within the market.

Reassign a Pick-Up

Select the pick-up you would like to reassign. Reassignment will change pick-up authorization to current user. Reassigning this pick-up means you agree to perform goods acceptance for this order.

Reassign a Pick-Up

A confirmation popup will appear. Select ‘Yes’ button to begin the goods acceptance process for this pick-up. Reassignment will change pick-up authorization to current user. Reassigning this pick-up means you agree to perform goods acceptance for this order.

Reassign a Pick-Up

Select a material card to begin material review. Pick-up details at the top of the page will include the pick-up appointment date and time, the pick-up location, company authorized to pick-up (if applicable), and materials to review.

Select a user guide to download

Forward Logistics Full User Guide​

Reverse Logistics Full User Guide​

Customers with an urgent need after normal business hours please contact 866-775-4438 for service.