Pending Returns

As a Field Technician, you have the ability to digitally sign for a pending return.

Navigate to Pending Returns
Understanding Pending Returns

All returns are in order by date created with the most current date at the top of the page.

Understanding Pending Returns
Return Complete

After completing a return, you will be taken back to the ‘Home’ screen.

You will receive a confirmation toast at the bottom of the screen stating that the ‘return successfully complete’.

Select a user guide to download

Forward Logistics Full User Guide​

Reverse Logistics Full User Guide​

Modify Return
User Guide

Customers with an urgent need after normal business hours please contact 866-775-4438 for service.