Create Return Request
As a Field Technician, you have the ability to create and submit a return request for review by a TMO Return Manager.
Pending Returns
As a Field Technician, you have the ability to digitally sign for a pending return.
Schedule Returns
As a Field Technician, you have the ability to schedule returns for dropoff or direct shipment, based on the date approved.
Competed Returns
As a Field Technician, you have the ability to review completed returns based on the date and time.

Select a user guide to download

Forward Logistics Full User Guide​

Reverse Logistics Full User Guide​

Customers with an urgent need after normal business hours please contact 866-775-4438 for service.