Completed Returns

Project managers have the ability to review returns that have been completed based on date and time.

Play Video
Navigate to Completed Returns
Return Authorization
Damaged Material Details
Return Authorization
Appointment Standards
After clicking ‘Appointment Standards’ you will see a pop-up screen that shows the results of the MSL employee’s validation that the material returned met the return appointment standards.
Play Video
View Authorization

After clicking ‘View Authorization’ you will see a pop-up screen that shows the digital signature of the individual who returned the material.

Select a user guide to download

Forward Logistics
Full Guide

Reverse Logistics
Full Guide

Customers with an urgent need after normal business hours please contact 866-775-4438 for service.