Pending Returns
Project managers have the ability to view returns that have been approved.
Navigate to Pending Returns
1. Expand ‘Return Management – Monitor’ category.
2. Click on ‘Pending Returns’ from the navigation on the left hand side of the screen.
3. Select the dropdown to switch between markets.
4. Select the filter button to add filters views to the table.
5. Each return represents an RMA that has been approved. Select a ‘Return #’ to view return receipt which includes packing slip details.
Full Kit Return Details
Full Kit Return details include the return request information summary at the top, followed by a digital view of the return order. Details include:
- Site ID
- SKU
- MFG Part #
- Description
- Condition
- BOM Quantity Depoyed
- RMA Quantity
- BOM Asset Tag/Serial # Deployed
- RMA Asset Tag/Serial #
Standard Return Details
Standard Return details include the return request information summary at the top, followed by a digital view of the return order. Details include:
- Site ID
- SKU
- MFG Part #
- Description
- Condition
- Item Quantity
- Asset Tag/Serial #
