Cancelled Returns
Project managers have the ability to view returns that have been cancelled.
Navigate to Cancelled Returns
1. Expand ‘Return Management – Monitor’ category.
2. Click on ‘Cancelled Returns’ from the navigation on the left hand side of the screen.
3. Select the dropdown to switch between markets.
4. Select the filter button to add filters views to the table.
5. Each return represents a return that has been cancelled. Select a ‘Return #’ to view return receipt which includes packing slip details.
Full Kit Return Details
Full Kit Return details include the return request information summary at the top, followed by a digital view of the return order. Details include:
- Site ID
- SKU
- MFG Part #
- Description
- Condition
- BOM Quantity
- RMA Quantity
- BOM Asset Tag/Serial #
- RMA Asset Tag/Serial #
Standard Return Details
Standard Return details include the return request information summary at the top, followed by a digital view of the return order. Details include:
- Site ID
- SKU
- MFG Part #
- Description
- Condition
- Item Quantity
- Asset Tag/Serial #
