Cancelled Returns
Project managers have the ability to view returns that have been cancelled.
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Navigate to Cancelled Returns
- Expand ‘Return Management - Monitor’ category.
- Click on ‘Cancelled Returns’ from the navigation on the left hand side of the screen.
- Select the dropdown to switch between markets.
- Select the filter button to add filters views to the table.
- Each return represents a return that has been cancelled. Select a ‘Return #’ to view return receipt which includes packing slip details.
Full Kit Return Details
Full Kit Return details include the return request information summary at the top, followed by a digital view of the return order. Details include:
- Site ID
- SKU
- MFG Part #
- Description
- Condition
- BOM Quantity
- RMA Quantity
- BOM Asset Tag/Serial #
- RMA Asset Tag/Serial #
Standard Return Details
Standard Return details include the return request information summary at the top, followed by a digital view of the return order. Details include:
- Site ID
- SKU
- MFG Part #
- Description
- Condition
- Item Quantity
- Asset Tag/Serial #
